Privacy Policy
Duroline is committed to complying with laws that protect the privacy of customer, suppliers and general public data.
In our privacy policy and data protection we explain how we treat your information.
Privacy Policy
This policy is comprehensive the company Duroline Ind. And with. Mat Friction Ltda and was created to reaffirm our commitment to the security and privacy of personal information collected from users of our interactive services.
This policy serves to clarify how we process personal data, which eventually be collected, in compliance with the General Personal Data Protection Law (Law 13.709/2018 or “LGPD”), and here we will also describe The security measures we adopt, their rights of holder, the means to exercise their rights and other coherent issues.
Principles and Fundamentals
Whenever Duroline treats personal data, this treatment will be based on legal grounds and will be properly, with the purpose of its collection, using a minimum level necessary to perform this purpose. The processing of your personal data will occur based on compliance with legal obligations; regular exercise of rights in proceedings, the need to execute a contract signed with you, or procedures necessary to conclude it; for credit protection; or to meet the legitimate interests of Duroline Ind. And with. Mat FRICTION LTDA.
Therefore, the processing of personal data will be conditioned to your consent.
Personal data collected
When you buy our products or when you provide us with products or provide services, we receive and store information you give us directly in the context of our professional relationship.
When you browse our websites, we can request opening of new registrations, data we collect only with the personal information you decide to provide us, such as name, email address, usernames, commercial addresses, phone numbers, positions and securities Professionals, transactional, financial and accounting information, as well as any other contact or other information you decide to give us or enter our systems. If you contact us by websites, we maintain an internal record.
We emphasize that in certain cases we cannot delete your personal data, informed in the navigation, without also deleting the user's account. Therefore, in some situations, they require the retention of their personal data after requesting their exclusion to meet legal or contractual obligations.
Use of personal data
We apply technical, administrative and organizational measures to protect any information we maintain in our records. The processing of your personal data will be performed to meet the following purposes:
1. With your prior permission, we send emails informing the current promotions on our platform. If you do not want to participate in our distribution list, you may choose not to receive it at any time;
2. Create, develop, operate and improve our products, services, content and advertising, as well as prevent losses and prevent fraud;
3. Confirm your identity, help in the identification of users and determine appropriate services;
4. Send important notices, such as communications about purchases and changes in our terms,
Conditions and Standards;
5. If you contact us to meet your necessary information requests for excellence in service.
Use of cookies
Cookies are small files placed on your computer to track movements within websites, such as visiting pages and ads. Cookies do not store personal information without you supplying it, and do not collect information recorded on your computer.
Websites, online services, interactive applications, email messages, and tough advertisements can use cookies and other technologies. These technologies help us better understand users' behavior and contribute to the effectiveness of web advertisements and research. We treat the information collected by cookies and other technologies such as personal information.
This information includes internet protocol addresses (IP), browser and language type, internet provider, referral and output applications, operating system, date/hour marking and clickstream sequence data. We use this information to understand and analyze trends, manage the site, learn about user behavior on the site, improve our products and services, and collect demographic information about our user base as a whole.
Duroline can use this information on our marketing and advertising services.
If the user wants to suspend the use of the respective registration information, it must express their interest by sending an email message to the address: t@duroline.com.br
Data sharing
We only disclose information about you with third parties for the purpose of our contractual relationship or for the management of the company's business. Thus, when necessary for the realization of your purchases and/or for the exercise of our activities. Such sharing can be done with partner institutions and information technology suppliers.
We emphasize that all and all companies receiving personal data are required to respect the privacy and prohibited from making use of this information for different purposes from those defined by this policy.
Security
Data collected by Duroline will be stored and manipulated in a safe and righteous environment. Our company uses technical and administrative measures qualifies to protect your personal data from unauthorized access and accidental or illicit situations of destruction, loss, alteration, communication or diffusion, with security standard adopted by the market for personal data protection. It is free and spontaneously the user, a person who accesses the site, the provision of the requested information.
All information collected from users travel safely using standard internet encryption process.
Integrity and retention of personal data
Our company allows you to keep your personal information complete and updated.
We will keep your personal information for the period you have a bond with us. Upon closing it, we may continue to keep your data due to legal obligations or legitimate interest from Duroline, to help respond to legal demands or audits, as well as other reasons such as combating fraud and responding to regulatory bodies requests.
Rights of data holders
Our company guarantees the data holder, the exercise of the rights provided for in applicable law, among them:
• Revocation of consent under LGPD - General Law on Personal Data Protection;
• Confirmation of the existence of treatment of your personal data;
• Access to these data;
• The correction of incomplete, inaccurate or outdated data;
• Anonymization, blocking or elimination of unnecessary, excessive or dealt with LGPD;
• The portability of your personal data, upon express request;
• The elimination of data treated with the consent of the author, in compliance with the applicable custody deadlines;
• Obtaining information on public and private entities with which Duroline shared its data;
• Information on the possibility of not providing consent and the consequences of the negative;
• Confirmation of the existence of treatment of your personal data;
At any time, it may be limited to use and disseminate, or to nullify the consent to any of our personal data processing activities, taking place in situations provided for in current legislation.
Changes in our privacy policy
Whenever our company decides to change the way we treat your personal data, this policy will be updated. We reserve the right to make changes to our practices and this policy at any time, provided that, the compliance with current legislation is maintained. We advise you to access regularly, or whenever you have questions, to see any updates or changes to our privacy policy.
Your privacy right
You can exercise your right about your personal data through a request to the email: toughline@duroline.com.br. We will receive, investigate and respond, any request or complaint about how Duroline treats your personal data, including complaints about disrespect to your rights under privacy laws and current personal data protection. Our data privacy guardians will examine your request and return as soon as possible.
If you believe that Duroline is not respecting your rights to data protection, you have the right to file a formal complaint to ANPD - National Data Protection Authority, at www.gov.br/anpd
